SEND & Parent Portal Training 

Pizza Express, Wapping

Aim and Objective of SEND training 

To empower attendees to feel more confident and better equipped to advocate in SEND cases

Training began with a welcome to all attendees and the introduction of the CEN team. 

A brief synopsis of how CEN came into being, including founding members, led us onto the type of cases CEN supports parents and children with, i.e. - fixed term & permanent exclusions, re-integrations, SENDIST, Admissions and Complaints followed.


The aims & objectives behind the development of the newly launched Parent Portal preceded an in-depth presentation by CEN staff Pauline and Charlotte using the portal handout, (included in the delegate pack), whilst viewing it online, (internet connection permitting).

Delegates were encouraged to go onto the portal and use the handout to work through it, as well as exploring it personally.


Lucy Bartley, (our SEND Advocate), spoke about her role within CEN and began with an introductory listening exercise, which paired delegates who then fed back to the larger group - this introduced individuals, and their reason for attending the SEND training - it also meant all training objectives were met & tailored to everybody's needs. 

Describing the reality of the situation that SEND children/young people face at school with particular reference to exclusion, delegates were guided through the DfE Guidance to Exclusions (September 2017), the relevant SEND legislations, the points and the arguments, as well as solutions that advocates could use to enable SEND children/young people to be included in school.

Training included a guide to the social model of disability practice and disability equality principles. All delegates were encouraged to participate using their own examples and experience throughout. There was a wealth of experience and skills in the room and it was important to recognise and harness this.

Questions were encouraged throughout the day. From the evaluations, the general consensus of the training was viewed as very informative, with individuals feeling they can go away and use what they’d learned. 

Feedback also shows that delegates felt the presenters were very knowledgeable.

Delegates were very impressed with the portal especially the information and resources it holds.

Attendees were encouraged to share the link with parents/individuals as well as other organisations who need support with exclusions.



We'll keep you posted when the next training dates are available.